How often does the ombudsman find against Enfield council?
In 2025-26 the ombudsman decided 235 complaints and enquiries about Enfield council, investigated 47 and upheld 41. That's an uphold rate of 87%, against 88% for similar councils. Per 100,000 residents that's 12.5 upheld, against 10.2 for similar councils. It had already put things right in 17% of upheld cases, against 14% for similar councils. Told to put things right, it did in 100% of 33 cases, 17 on time.