Crap Towns / Rochford / Ombudsman complaints

How often does the ombudsman find against Rochford council?

In 2025-26 the ombudsman decided 4 complaints and enquiries about Rochford council and investigated none. Per 100,000 residents that's 0.0 upheld, against 1.0 for similar councils. Essex County Council, which runs social care, schools and the roads, had 235 upheld of 247 investigated (an uphold rate of 95%).

What the ombudsman decided, 2025-26
OutcomeComplaints and enquiries
Upheld0
Not upheld0
Closed after first enquiries3
Sent back to the council to sort out first0
Advice given1
Invalid or incomplete0
All decided4
What people complained about, 2025-26
ServiceComplaints and enquiries received
Housing5
Benefits and tax3
Adult social care0
Bins, environment and public protection0
Corporate and other services0
Education and children's services0
Highways and transport0
Other0
Planning0
Nearby councils
CouncilUpheld per 100,000 residents, 2025-26
Southend-on-Sea7.6
Maldon4.3
Basildon3.1
Chelmsford1.1
Swale0.6
Castle Point0.0
Rochford0.0