How often does the ombudsman find against Maldon council?
In 2025-26 the ombudsman decided 7 complaints and enquiries about Maldon council, investigated 4 and upheld 3. That's an uphold rate of 75%, against 74% for similar councils. Per 100,000 residents that's 4.3 upheld, against 1.0 for similar councils. It had already put things right in 33% of upheld cases, against 15% for similar councils. Told to put things right, it did in 100% of 1 case, 0 on time. Essex County Council, which runs social care, schools and the roads, had 235 upheld of 247 investigated (an uphold rate of 95%).