Crap Towns / Hart / Ombudsman complaints

How often does the ombudsman find against Hart council?

In 2025-26 the ombudsman decided 8 complaints and enquiries about Hart council and investigated none. Per 100,000 residents that's 0.0 upheld, against 1.0 for similar councils. Hampshire County Council, which runs social care, schools and the roads, had 37 upheld of 44 investigated (an uphold rate of 84%).

What the ombudsman decided, 2025-26
OutcomeComplaints and enquiries
Upheld0
Not upheld0
Closed after first enquiries7
Sent back to the council to sort out first0
Advice given0
Invalid or incomplete1
All decided8
What people complained about, 2025-26
ServiceComplaints and enquiries received
Bins, environment and public protection4
Benefits and tax3
Corporate and other services1
Planning1
Adult social care0
Education and children's services0
Highways and transport0
Housing0
Other0
Nearby councils
CouncilUpheld per 100,000 residents, 2025-26
Wokingham8.0
Bracknell Forest7.6
East Hampshire3.1
Waverley1.5
Surrey Heath1.1
Guildford0.7
Basingstoke and Deane0.0
Hart0.0
Rushmoor0.0