Crap Towns / East Hampshire / Ombudsman complaints

How often does the ombudsman find against East Hampshire council?

In 2025-26 the ombudsman decided 10 complaints and enquiries about East Hampshire council, investigated 4 and upheld 4. That's an uphold rate of 100%, against 74% for similar councils. Per 100,000 residents that's 3.1 upheld, against 1.0 for similar councils. It had already put things right in 0% of upheld cases, against 15% for similar councils. Told to put things right, it did in 100% of 4 cases, 3 on time. Hampshire County Council, which runs social care, schools and the roads, had 37 upheld of 44 investigated (an uphold rate of 84%).

**What the ombudsman decided, 2025-26**
Outcome	Complaints and enquiries
Upheld	4
Not upheld	0
Closed after first enquiries	4
Sent back to the council to sort out first	2
Advice given	0
Invalid or incomplete	0
All decided	10

**What people complained about, 2025-26**
Service	Complaints and enquiries received
Planning	9
Bins, environment and public protection	3
Benefits and tax	1
Housing	1
Adult social care	0
Corporate and other services	0
Education and children's services	0
Highways and transport	0
Other	0

**Nearby councils**
Council	Upheld per 100,000 residents, 2025-26
Portsmouth	5.6
East Hampshire	3.1
Waverley	1.5
Gosport	1.2
Havant	0.8
Basingstoke and Deane	0.0
Chichester	0.0
Fareham	0.0
Hart	0.0
Winchester	0.0