Crap Towns / Winchester / Ombudsman complaints

How often does the ombudsman find against Winchester council?

In 2025-26 the ombudsman decided 15 complaints and enquiries about Winchester council, investigated 1 and upheld 0. That's an uphold rate of 0%, against 74% for similar councils. Per 100,000 residents that's 0.0 upheld, against 1.0 for similar councils. Hampshire County Council, which runs social care, schools and the roads, had 37 upheld of 44 investigated (an uphold rate of 84%).

What the ombudsman decided, 2025-26
OutcomeComplaints and enquiries
Upheld0
Not upheld1
Closed after first enquiries9
Sent back to the council to sort out first2
Advice given2
Invalid or incomplete1
All decided15
What people complained about, 2025-26
ServiceComplaints and enquiries received
Housing9
Planning3
Benefits and tax2
Corporate and other services1
Highways and transport1
Adult social care0
Bins, environment and public protection0
Education and children's services0
Other0
Nearby councils
CouncilUpheld per 100,000 residents, 2025-26
Portsmouth5.6
Southampton3.9
East Hampshire3.1
Gosport1.2
Havant0.8
Eastleigh0.7
Test Valley0.7
Basingstoke and Deane0.0
Fareham0.0
Winchester0.0