Crap Towns / Havant / Ombudsman complaints

How often does the ombudsman find against Havant council?

In 2025-26 the ombudsman decided 17 complaints and enquiries about Havant council, investigated 1 and upheld 1. That's an uphold rate of 100%, against 74% for similar councils. Per 100,000 residents that's 0.8 upheld, against 1.0 for similar councils. It had already put things right in 0% of upheld cases, against 15% for similar councils. Told to put things right, it did in 100% of 1 case, 1 on time. Hampshire County Council, which runs social care, schools and the roads, had 37 upheld of 44 investigated (an uphold rate of 84%).

What the ombudsman decided, 2025-26
OutcomeComplaints and enquiries
Upheld1
Not upheld0
Closed after first enquiries7
Sent back to the council to sort out first7
Advice given1
Invalid or incomplete1
All decided17
What people complained about, 2025-26
ServiceComplaints and enquiries received
Bins, environment and public protection7
Planning5
Benefits and tax4
Corporate and other services4
Housing2
Highways and transport1
Adult social care0
Education and children's services0
Other0
Nearby councils
CouncilUpheld per 100,000 residents, 2025-26
Portsmouth5.6
East Hampshire3.1
Gosport1.2
Havant0.8
Chichester0.0
Fareham0.0
Winchester0.0