Crap Towns / Chichester / Ombudsman complaints

How often does the ombudsman find against Chichester council?

In 2025-26 the ombudsman decided 8 complaints and enquiries about Chichester council and investigated none. Per 100,000 residents that's 0.0 upheld, against 1.0 for similar councils. West Sussex County Council, which runs social care, schools and the roads, had 57 upheld of 61 investigated (an uphold rate of 93%).

What the ombudsman decided, 2025-26
OutcomeComplaints and enquiries
Upheld0
Not upheld0
Closed after first enquiries5
Sent back to the council to sort out first3
Advice given0
Invalid or incomplete0
All decided8
What people complained about, 2025-26
ServiceComplaints and enquiries received
Planning6
Benefits and tax3
Housing2
Bins, environment and public protection1
Highways and transport1
Adult social care0
Corporate and other services0
Education and children's services0
Other0
Nearby councils
CouncilUpheld per 100,000 residents, 2025-26
Portsmouth5.6
East Hampshire3.1
Arun2.4
Waverley1.5
Havant0.8
Chichester0.0