Crap Towns / Rushmoor / Ombudsman complaints

How often does the ombudsman find against Rushmoor council?

In 2025-26 the ombudsman decided 9 complaints and enquiries about Rushmoor council, investigated 1 and upheld 0. That's an uphold rate of 0%, against 74% for similar councils. Per 100,000 residents that's 0.0 upheld, against 1.0 for similar councils. Hampshire County Council, which runs social care, schools and the roads, had 37 upheld of 44 investigated (an uphold rate of 84%).

What the ombudsman decided, 2025-26
OutcomeComplaints and enquiries
Upheld0
Not upheld1
Closed after first enquiries3
Sent back to the council to sort out first5
Advice given0
Invalid or incomplete0
All decided9
What people complained about, 2025-26
ServiceComplaints and enquiries received
Housing6
Bins, environment and public protection5
Benefits and tax1
Corporate and other services1
Adult social care0
Education and children's services0
Highways and transport0
Other0
Planning0
Nearby councils
CouncilUpheld per 100,000 residents, 2025-26
Bracknell Forest7.6
Waverley1.5
Surrey Heath1.1
Guildford0.7
Hart0.0
Rushmoor0.0