How often does the ombudsman find against Cumberland council?
In 2025-26 the ombudsman decided 69 complaints and enquiries about Cumberland council, investigated 13 and upheld 12. That's an uphold rate of 92%, against 85% for similar councils. Per 100,000 residents that's 4.3 upheld, against 5.6 for similar councils. It had already put things right in 0% of upheld cases, against 13% for similar councils. Told to put things right, it did in 100% of 12 cases, 11 on time.