How often does the ombudsman find against Brent council?
In 2025-26 the ombudsman decided 218 complaints and enquiries about Brent council, investigated 39 and upheld 37. That's an uphold rate of 95%, against 88% for similar councils. Per 100,000 residents that's 10.5 upheld, against 10.2 for similar councils. It had already put things right in 19% of upheld cases, against 14% for similar councils. Told to put things right, it did in 100% of 29 cases, 18 on time.