How often does the ombudsman find against Ealing council?
In 2025-26 the ombudsman decided 259 complaints and enquiries about Ealing council, investigated 44 and upheld 37. That's an uphold rate of 84%, against 88% for similar councils. Per 100,000 residents that's 9.6 upheld, against 10.2 for similar councils. It had already put things right in 11% of upheld cases, against 14% for similar councils. Told to put things right, it did in 100% of 30 cases, 16 on time.