How often does the ombudsman find against Wirral council?
In 2025-26 the ombudsman decided 104 complaints and enquiries about Wirral council, investigated 28 and upheld 24. That's an uphold rate of 86%, against 83% for similar councils. Per 100,000 residents that's 7.3 upheld, against 4.6 for similar councils. It had already put things right in 17% of upheld cases, against 16% for similar councils. Told to put things right, it did in 100% of 22 cases, 18 on time.