How often does the ombudsman find against Liverpool council?
In 2025-26 the ombudsman decided 182 complaints and enquiries about Liverpool council, investigated 23 and upheld 19. That's an uphold rate of 83%, against 83% for similar councils. Per 100,000 residents that's 3.7 upheld, against 4.6 for similar councils. It had already put things right in 26% of upheld cases, against 16% for similar councils. Told to put things right, it did in 100% of 15 cases, 14 on time.