Crap Towns / Warrington / Ombudsman complaints

How often does the ombudsman find against Warrington council?

In 2025-26 the ombudsman decided 34 complaints and enquiries about Warrington council and investigated none. Per 100,000 residents that's 0.0 upheld, against 5.6 for similar councils.

**What the ombudsman decided, 2025-26**
Outcome	Complaints and enquiries
Upheld	0
Not upheld	0
Closed after first enquiries	20
Sent back to the council to sort out first	11
Advice given	1
Invalid or incomplete	2
All decided	34

**What people complained about, 2025-26**
Service	Complaints and enquiries received
Education and children's services	14
Adult social care	11
Benefits and tax	4
Corporate and other services	3
Highways and transport	3
Bins, environment and public protection	2
Housing	2
Other	1
Planning	1

**Nearby councils**
Council	Upheld per 100,000 residents, 2025-26
Cheshire East	7.8
Halton	4.6
Salford	4.1
Trafford	3.7
Wigan	2.6
St. Helens	1.6
Warrington	0.0