How often does the ombudsman find against St. Helens council?
In 2025-26 the ombudsman decided 42 complaints and enquiries about St. Helens council, investigated 5 and upheld 3. That's an uphold rate of 60%, against 83% for similar councils. Per 100,000 residents that's 1.6 upheld, against 4.6 for similar councils. It had already put things right in 33% of upheld cases, against 16% for similar councils. Told to put things right, it did in 100% of 3 cases, 3 on time.