Crap Towns / South Ribble / Ombudsman complaints

How often does the ombudsman find against South Ribble council?

In 2025-26 the ombudsman decided 8 complaints and enquiries about South Ribble council, investigated 1 and upheld 1. That's an uphold rate of 100%, against 74% for similar councils. Per 100,000 residents that's 0.9 upheld, against 1.0 for similar councils. It had already put things right in 0% of upheld cases, against 15% for similar councils. Lancashire County Council, which runs social care, schools and the roads, had 64 upheld of 75 investigated (an uphold rate of 85%).

What the ombudsman decided, 2025-26
OutcomeComplaints and enquiries
Upheld1
Not upheld0
Closed after first enquiries4
Sent back to the council to sort out first2
Advice given0
Invalid or incomplete1
All decided8
What people complained about, 2025-26
ServiceComplaints and enquiries received
Bins, environment and public protection3
Housing3
Planning3
Benefits and tax1
Corporate and other services1
Adult social care0
Education and children's services0
Highways and transport0
Other0
Nearby councils
CouncilUpheld per 100,000 residents, 2025-26
West Lancashire4.9
Fylde2.3
Ribble Valley1.5
South Ribble0.9
Chorley0.0
Preston0.0