Crap Towns / North Kesteven / Ombudsman complaints

How often does the ombudsman find against North Kesteven council?

In 2025-26 the ombudsman decided 4 complaints and enquiries about North Kesteven council and investigated none. Per 100,000 residents that's 0.0 upheld, against 1.0 for similar councils. Lincolnshire County Council, which runs social care, schools and the roads, had 10 upheld of 22 investigated (an uphold rate of 45%).

**What the ombudsman decided, 2025-26**
Outcome	Complaints and enquiries
Upheld	0
Not upheld	0
Closed after first enquiries	2
Sent back to the council to sort out first	2
Advice given	0
Invalid or incomplete	0
All decided	4

**What people complained about, 2025-26**
Service	Complaints and enquiries received
Housing	5
Benefits and tax	2
Bins, environment and public protection	2
Planning	1
Adult social care	0
Corporate and other services	0
Education and children's services	0
Highways and transport	0
Other	0

**Nearby councils**
Council	Upheld per 100,000 residents, 2025-26
East Lindsey	2.1
Lincoln	1.0
West Lindsey	1.0
Newark and Sherwood	0.8
South Kesteven	0.7
Boston	0.0
North Kesteven	0.0