Crap Towns / Breckland / Ombudsman complaints

How often does the ombudsman find against Breckland council?

In 2025-26 the ombudsman decided 6 complaints and enquiries about Breckland council and investigated none. Per 100,000 residents that's 0.0 upheld, against 1.0 for similar councils. Norfolk County Council, which runs social care, schools and the roads, had 29 upheld of 36 investigated (an uphold rate of 81%).

What the ombudsman decided, 2025-26
OutcomeComplaints and enquiries
Upheld0
Not upheld0
Closed after first enquiries4
Sent back to the council to sort out first2
Advice given0
Invalid or incomplete0
All decided6
What people complained about, 2025-26
ServiceComplaints and enquiries received
Benefits and tax3
Corporate and other services2
Housing1
Other1
Planning1
Adult social care0
Bins, environment and public protection0
Education and children's services0
Highways and transport0
Nearby councils
CouncilUpheld per 100,000 residents, 2025-26
Norwich2.7
Broadland0.7
South Norfolk0.7
Breckland0.0
East Cambridgeshire0.0
King's Lynn and West Norfolk0.0
North Norfolk0.0
West Suffolk0.0