Crap Towns / Pendle / Ombudsman complaints

How often does the ombudsman find against Pendle council?

In 2025-26 the ombudsman decided 7 complaints and enquiries about Pendle council and investigated none. Per 100,000 residents that's 0.0 upheld, against 1.0 for similar councils. Lancashire County Council, which runs social care, schools and the roads, had 64 upheld of 75 investigated (an uphold rate of 85%).

What the ombudsman decided, 2025-26
OutcomeComplaints and enquiries
Upheld0
Not upheld0
Closed after first enquiries3
Sent back to the council to sort out first4
Advice given0
Invalid or incomplete0
All decided7
What people complained about, 2025-26
ServiceComplaints and enquiries received
Planning5
Bins, environment and public protection4
Benefits and tax2
Corporate and other services2
Adult social care0
Education and children's services0
Highways and transport0
Housing0
Other0
Nearby councils
CouncilUpheld per 100,000 residents, 2025-26
North Yorkshire6.5
Bradford4.8
Ribble Valley1.5
Burnley0.0
Hyndburn0.0
Pendle0.0