Crap Towns / Hyndburn / Ombudsman complaints

How often does the ombudsman find against Hyndburn council?

In 2025-26 the ombudsman decided 15 complaints and enquiries about Hyndburn council and investigated none. Per 100,000 residents that's 0.0 upheld, against 1.0 for similar councils. Lancashire County Council, which runs social care, schools and the roads, had 64 upheld of 75 investigated (an uphold rate of 85%).

What the ombudsman decided, 2025-26
OutcomeComplaints and enquiries
Upheld0
Not upheld0
Closed after first enquiries10
Sent back to the council to sort out first4
Advice given0
Invalid or incomplete1
All decided15
What people complained about, 2025-26
ServiceComplaints and enquiries received
Benefits and tax8
Bins, environment and public protection4
Corporate and other services2
Housing2
Planning2
Adult social care0
Education and children's services0
Highways and transport0
Other0
Nearby councils
CouncilUpheld per 100,000 residents, 2025-26
Blackburn with Darwen1.8
Ribble Valley1.5
Rossendale1.4
Burnley0.0
Hyndburn0.0