How often does the ombudsman find against Hartlepool council?
In 2025-26 the ombudsman decided 21 complaints and enquiries about Hartlepool council, investigated 1 and upheld 1. That's an uphold rate of 100%, against 85% for similar councils. Per 100,000 residents that's 1.0 upheld, against 5.6 for similar councils. It had already put things right in 0% of upheld cases, against 13% for similar councils. Told to put things right, it did in 100% of 1 case, 1 on time.