How often does the ombudsman find against Bromley council?
In 2025-26 the ombudsman decided 179 complaints and enquiries about Bromley council, investigated 54 and upheld 49. That's an uphold rate of 91%, against 88% for similar councils. Per 100,000 residents that's 14.6 upheld, against 10.2 for similar councils. It had already put things right in 2% of upheld cases, against 14% for similar councils. Told to put things right, it did in 100% of 49 cases, 27 on time.