How often does the ombudsman find against Bolton council?
In 2025-26 the ombudsman decided 66 complaints and enquiries about Bolton council, investigated 13 and upheld 11. That's an uphold rate of 85%, against 83% for similar councils. Per 100,000 residents that's 3.5 upheld, against 4.6 for similar councils. It had already put things right in 9% of upheld cases, against 16% for similar councils. Told to put things right, it did in 100% of 7 cases, 1 on time.