How often does the ombudsman find against Havering council?
In 2025-26 the ombudsman decided 155 complaints and enquiries about Havering council, investigated 25 and upheld 22. That's an uphold rate of 88%, against 88% for similar councils. Per 100,000 residents that's 8.0 upheld, against 10.2 for similar councils. It had already put things right in 27% of upheld cases, against 14% for similar councils. Told to put things right, it did in 100% of 15 cases, 6 on time.