How often does the ombudsman find against Darlington council?
In 2025-26 the ombudsman decided 42 complaints and enquiries about Darlington council, investigated 6 and upheld 5. That's an uphold rate of 83%, against 85% for similar councils. Per 100,000 residents that's 4.4 upheld, against 5.6 for similar councils. It had already put things right in 40% of upheld cases, against 13% for similar councils. Told to put things right, it did in 100% of 3 cases, 2 on time.