How often does the ombudsman find against York council?
In 2025-26 the ombudsman decided 41 complaints and enquiries about York council, investigated 9 and upheld 8. That's an uphold rate of 89%, against 85% for similar councils. Per 100,000 residents that's 3.8 upheld, against 5.6 for similar councils. It had already put things right in 13% of upheld cases, against 13% for similar councils. Told to put things right, it did in 100% of 8 cases, 6 on time.