How often does the ombudsman find against Sutton council?
In 2025-26 the ombudsman decided 83 complaints and enquiries about Sutton council, investigated 11 and upheld 8. That's an uphold rate of 73%, against 88% for similar councils. Per 100,000 residents that's 3.7 upheld, against 10.2 for similar councils. It had already put things right in 0% of upheld cases, against 14% for similar councils. Told to put things right, it did in 100% of 8 cases, 8 on time.