How often does the ombudsman find against Stevenage council?
In 2025-26 the ombudsman decided 30 complaints and enquiries about Stevenage council, investigated 4 and upheld 3. That's an uphold rate of 75%, against 74% for similar councils. Per 100,000 residents that's 3.3 upheld, against 1.0 for similar councils. It had already put things right in 0% of upheld cases, against 15% for similar councils. Told to put things right, it did in 100% of 3 cases, 2 on time. Hertfordshire County Council, which runs social care, schools and the roads, had 40 upheld of 46 investigated (an uphold rate of 87%).