How often does the ombudsman find against Crawley council?
In 2025-26 the ombudsman decided 15 complaints and enquiries about Crawley council and investigated none. Per 100,000 residents that's 0.0 upheld, against 1.0 for similar councils. West Sussex County Council, which runs social care, schools and the roads, had 57 upheld of 61 investigated (an uphold rate of 93%).