How often does the ombudsman find against Torbay council?
In 2025-26 the ombudsman decided 59 complaints and enquiries about Torbay council, investigated 6 and upheld 6. That's an uphold rate of 100%, against 85% for similar councils. Per 100,000 residents that's 4.3 upheld, against 5.6 for similar councils. It had already put things right in 17% of upheld cases, against 13% for similar councils. Told to put things right, it did in 100% of 4 cases, 3 on time.