Crap Towns / Tendring / Ombudsman complaints

How often does the ombudsman find against Tendring council?

In 2025-26 the ombudsman decided 22 complaints and enquiries about Tendring council, investigated 1 and upheld 1. That's an uphold rate of 100%, against 74% for similar councils. Per 100,000 residents that's 0.6 upheld, against 1.0 for similar councils. It had already put things right in 0% of upheld cases, against 15% for similar councils. Told to put things right, it did in 100% of 2 cases, 1 on time. Essex County Council, which runs social care, schools and the roads, had 235 upheld of 247 investigated (an uphold rate of 95%).

What the ombudsman decided, 2025-26
OutcomeComplaints and enquiries
Upheld1
Not upheld0
Closed after first enquiries11
Sent back to the council to sort out first10
Advice given0
Invalid or incomplete0
All decided22
What people complained about, 2025-26
ServiceComplaints and enquiries received
Housing9
Planning4
Benefits and tax3
Bins, environment and public protection3
Corporate and other services3
Highways and transport1
Adult social care0
Education and children's services0
Other0
Nearby councils
CouncilUpheld per 100,000 residents, 2025-26
Colchester1.0
Ipswich0.7
Tendring0.6
East Suffolk0.4