How often does the ombudsman find against Sunderland council?
In 2025-26 the ombudsman decided 50 complaints and enquiries about Sunderland council, investigated 6 and upheld 4. That's an uphold rate of 67%, against 83% for similar councils. Per 100,000 residents that's 1.4 upheld, against 4.6 for similar councils. It had already put things right in 50% of upheld cases, against 16% for similar councils. Told to put things right, it did in 100% of 1 case, 1 on time.