How often does the ombudsman find against Worthing council?
In 2025-26 the ombudsman decided 17 complaints and enquiries about Worthing council, investigated 5 and upheld 4. That's an uphold rate of 80%, against 74% for similar councils. Per 100,000 residents that's 3.5 upheld, against 1.0 for similar councils. It had already put things right in 25% of upheld cases, against 15% for similar councils. Told to put things right, it did in 100% of 3 cases, 2 on time. West Sussex County Council, which runs social care, schools and the roads, had 57 upheld of 61 investigated (an uphold rate of 93%).